![]() Once the previous session has ended, the second person can gain access afterward.įor performing actions such as clicks and swiping on a remote device, you can open up multiple windows and connect to different devices simultaneously, but each remote control action would be done individually. If a second person tries to gain access to the device, a notification will show, letting the second user know that another person is currently accessing the same device. When accessing the remote device, such as View Mode, Remote Control, only one person can control the device at any given time. When accessing devices in remote locations, there are two types of access that you can use. If the reminder message "Remote Control Enable" appears, it means you can use the AirMirror app to remote control the controlled device now.įor security & privacy protection, permission will need to be granted every time the support agent attempts to connect and take control of a client’s device (even if the same client already has the remote control add-on installed on the device).The amount of users that can be accessed simultaneously depends on which type of control. Find AirDroid Control Add-on and Turn On itĪfter all the above steps are done, return to the AirDroid Remote Support app again.Tap "Enable Permission" next to the reminder message "Please enable add-on related permissions". ![]() Once AirDroid Control Add-on be installed on the AirDroid Remote Support, return to the AirDroid Remote Support App and enable the Add-on on the Accessibility Step 5: Enable AirDroid Control Add-on on Accessibility
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